Job Description About Us Innovating to solve real world problems Applied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advanced technologies and quality analysis. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with t

Provides input to deliverables as required Provision user's accounts. Provide Alt Token and SIPR Token LRA support. Work with Global Service Desk to resolve/solution and track open service tickets Enter, retrieve, forward, edit, and close service tickets using BMC ITSM Remedy v9.1 Provide Level 2/3 support and troubleshooting to resolve issues. Provide end user desk setup

Manages a large amount of inbound calls, emails or chats in a timely manner related to at least ten major areas, including expertise in one or more areas of core planning functionality Provides support to Client Support team members in one or more areas of expertise Identify customer needs, clarify information, research every issue and provide solutions Meet personal and

Duties WHAT IS THE WI WAGE AND INVESTIMENT DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CARE Customer Assistance, Relationship and Education. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade l

Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires. Collect and track equipment from departed end users following standardized asset tracking procedures. Provide support for video conferencing and related A/V on site systems. Install, configure, and troubleshoot software, including document management

Woodward's Diversity, Inclusion and Belonging Commitment At Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path. We humbly acknowledge this will be an imperfe

Woodward's Diversity, Inclusion and Belonging Commitment At Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path. We humbly acknowledge this will be an imperfe

Are you looking to advance a career in customer, service, and support? Do you have a knack for helping people and an eagerness to problem solve? Want to be a member of a high performing customer support center environment? Good news! 1WorldSync is looking for a Technical Support Specialist to join our team. 1WorldSync is the industry leader in product content management.

include, but are not limited to Performs software installation, upgrades to operating systems. Schedules and coordinates these activities with the KDM software development team ahead of time. Follows the system accreditation and risk management controls and does not compromise the system or cloud environment security accreditation. Monitors and tunes the system / cloud env

Maintain and repair MFPS and resolve customer complex printing issues, mentoring team members. Maintain effective relationships with his/her customers and sales On site service of MFPs, parts management, time and call management, learning new technologies, accurate record keeping, lead product advocate meetings Lead referrals, assists with customer assessments and solutio

As Client Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff. You have basic to intermediate system administration

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a reward

Information Assurance Policy Analyst Scotts AFB, IL / Hybrid / Remote MUST Active DoD Secret Experienced Information Assurance Policy Analyst 4+ years of practical experience in a Cybersecurity and policy documentation Strong hands on experience with eMass and ACAS tools Experience addressing IA controls Strong understanding of A&A formerly C&A, i.e. RMF and NIST (DIACAP)

The contract Field Technician will be working for our client, for 'remote' deployment work. This individual will assist users with migrating to new laptop computers, assisting with locating their data, basics of a new device, installing printer drivers, and downloading and installing additionally needed software. They will also troubleshoot basic end user issues on variou

As a DevOps / Cloud Engineer, you’ll play a crucial role in designing, implementing, and maintaining our cloud infrastructure. You’ll collaborate with cross functional teams to optimize deployment pipelines, automate processes, and enhance system reliability. If you’re passionate about cloud technologies, automation, and continuous improvement, we would