Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

of role Sonova USA is seeking an Open Order Specialist who will support commercial open order, nation account and escalation team. Our Offer to You Improving the quality of life of millions of people suffering from hearing loss A challenging and motivating assignment as part of a dynamic team Modern mindset and processes, accommodating flexible working conditions Opportuni

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day to day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, op

Market Client Service Representative Bilingual Spanish Preferred Job Locations US IL North Chicago Category/Function Retail Banking Center Position Type Regular Full Time Requisition ID 2024 14024 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply root

of role The Customer Support Specialist (CSS) is responsible for supporting the sales efforts of the company through customer contact via a variety of support mediums. The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing both exceptional service and proactive interdepartmental support, while continually challenging

Anatomic Path Resolution Representative Schaumburg, IL Monday Friday 9 00AM 6 00PM Proof of COVID 19 vaccination will be required exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended. The position is primarily responsible for resolving issuesin regards totesting and reporting of Histo

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging custom

$18.00/hour Shift Premium may Apply Immediately hiring! If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high energy Avis Budget Group enterprise. What You'll Do This is a combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may inclu

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influenc

Answers incoming calls and asks appropriate questions to assess patients' needs. Taking efficient messages with proper information. Ensures all insurance, demographic and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Register patients in system as necessary. Collects co pays, deductibles and other out of po

The CCS II will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. Onsite training requirement and flexibility with the Hybrid work model as determined by management. Problem Resolution A big part

Agent Contact Center Second Shift Job Locations US IL Aurora ID 2024 9554 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life saving gifts from our

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day to day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager

Responsible for providing exceptional customer service by forecasting call volumes and staffing requirements to ensure resources are maximized across the organization. Conducts quantitative analysis to provide recommendations for developing workforce plans. Activities include forecasting, capacity planning, scheduling, and change management to ensure that KPIs are met. Se

Market Client Service Representative Bilingual Spanish Preferred Job Locations US IL Chicago Category/Function Retail Banking Center Position Type Regular Full Time Requisition ID 2024 14685 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in