Anatomic Path Resolution Representative
Schaumburg, IL 
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Posted 3 days ago
Job Description

Anatomic Path Resolution Representative - Schaumburg, IL - Monday - Friday- 9:00AM-6:00PM

*Proof of COVID-19 vaccination will be required - exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

The position is primarily responsible for resolving issuesin regards totesting and reporting of Histology and Cytology specimens.

Pay Range: $19.25 - $28.87 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

* Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
* 15 PTO days first year
* Paid Holidays
* Annual Bonus Opportunity
* 401(k) with matching contributions
* Variable compensation plan (AIP) bonus
* Employee Stock Purchase Plan (ESPP)
* Employee Assistance Program (EAP)
* Blueprint for Wellness
* Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
* Opportunities for career advancement
* Training provided!


  • Communicate with and educate clients in order to expedite patient results
  • Resolve problematic Histology and Cytology cases
  • Pull and monitor worklists and pending lists
  • Locate missing patient samples
  • Enter TIQ problems into the LIS
  • Provide priority handling of patient samples with limited stability and problems impacting their processing
  • Research, investigate and resolve incoming client faxes/phone calls
  • Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results
  • Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes
  • Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP's, reflex tests and custom panels. This will require the ability to research test ordering information
  • Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution
  • Other duties as assigned

QUALIFICATIONS

Required WorkExperience:

3years experiencein AP Support environment

Preferred Work Experience:

N/A

Physical and Mental Requirements:

  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
  • Ability to stand and work at the bench for long periods of time.
  • Frequent walking and/orstanding.
  • May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of whichdemand significant manual dexterity

Knowledge:

Functional knowledge of medical terminology

Skills:

  • PC skills, including working knowledge of MS Office
  • Strong Data Entry skills
  • Excellent clerical, organizational, phone and communication skills
  • Strong problems solving skills


EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-58334


Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. 

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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