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Administer supply and dispatch support for contracted accounts via phone, fax, mail, and email. Dispatch Technicians on service calls in an efficient and courteous manner recording all appropriate data pertaining to the calls. Act as a central communication point for customer care calls. Responsibilities Process incoming supply requests via telephone, fax, mail, or email
Posted 22 days ago
General Application Join a global powerhouse with a 150 year heritage when you become a part of Toshiba America Business Solutions, Inc. (TABS). We do more than just sell copiers; Toshiba is an industry leader in digital displays, document security and software solutions. We help businesses print smarter, work more securely, improve workflow, and communicate better. Our r
Posted 16 days ago
Provide technical service by maintaining, servicing, and repairing office equipment (B & W, Color and Multifunctional devices), ID Badge, and Fingerprint systems/equipment at customer locations in assigned territories. May provide guidance to less senior Service Technicians. Responsibilities Maintain, service and repair equipment at customers locations in assigned territo
Posted 17 days ago
Toshiba America Business Solutions, Inc.
- Boston, MA / Westborough, MA / Foxborough, MA / 1 more...
Provide daily client care activities resulting in overall client satisfaction. Provide account support to the MPS Team in a combination of the following a review of print assessment data to be used in the analysis and preparation of client assessments, presentations, business reviews, implementation support, and resolution of customer concerns. Responsibilities Review, ga
Posted 17 days ago
Administer supply and dispatch support for contracted accounts via phone, fax, mail, and email. Dispatch Technicians on service calls in an efficient and courteous manner recording all appropriate data pertaining to the calls. Act as a central communication point for customer care calls. Responsibilities Process incoming supply requests via telephone, fax, mail, or email
Posted 22 days ago
Set up and operate packaging equipment in medium heavy manufacturing environment while monitoring process flow using computer aided technology. Ensure strict adherence to equipment operating procedures and standards in a safe manner. Perform related material handling functions. Responsibilities Operate computerized equipment to package toner products including, PCs, packa
Posted 22 days ago
Work within an assigned territory with the responsibility to maintain, service, and repair office equipment at customer locations in an effective and efficient manner. Responsibilities Providing technical service by maintaining, providing solutions, servicing, and repairing office equipment (B & W, color and multi functional devices, printers, and copiers) at customer loc
Posted 22 days ago
Provide technical service by maintaining, servicing, and repairing office equipment (B & W, color, and multi functional devices) at customer locations in assigned territories. Responsibilities Maintain, service, and repair office equipment at customer locations in assigned territories in an effective and efficient manner. This includes but is not limited to diagnostics, i
Posted 21 days ago
Work within an assigned territory, maintaining service, and repairing office equipment at customer locations in an effective and efficient manner. Responsibilities Providing technical service by maintaining, providing solutions, servicing, and repairing office equipment (B & W, color and multi functional devices, printers, and copiers) at customer locations in assigned te
Posted 22 days ago
Control the operation of computerized toner manufacturing equipment by continual adjustments to air flows, wheel RPMs, feed rates and pre act controls to optimize the efficiency of the performance thusly improving rates and optimizing yields. Responsible for line performance and metrics. Responsible for utilizing product samples and Statistical Process Control charts to m
Posted 23 days ago
Perform consulting and drive sales of Professional Services, Document Output Management, and Document Capture & Workflow solutions in small and medium business (SMB) end user accounts in an overlay capacity to market sales professionals. Collaborate with sales management to meet established revenue objectives. Responsibilities Drive Sales of Professional Services, Documen
Posted 23 days ago
Toshiba America Business Solutions' Outside Sales Account Executives are business to business sales professionals responsible for selling Toshiba's full line of office solutions including high speed digital copiers/printers, full color copiers/printers, software (Document Capture, Document Management Services, Document Delivery and Digital Signage) and other non Toshiba p
Posted 24 days ago
Repair, service and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintaining parts and supplies inventory at customer locations in assigned territories. Responsibilities Service and maintain customers' digital office equipment (copiers) in assigned territory. Repair copy and printer equipment hardware an
Posted 22 days ago
Toshiba America Business Solutions, Inc.
- Rochester, NY / Boston, MA / Foxborough, MA / 3 more...
Responsible for accurate account setup of assigned service billing accounts in order to meet established revenue targets and operational metrics. Position Responsibilities Serve as front line contact for assigned accounts. Collect, file and scan documents to ensure appropriate set up of contract in the designated system. Data enter customer information into the system and
Posted 23 days ago
Toshiba America Business Solutions, Inc.
- Lake Forest, CA / Deerfield Beach, FL / Orlando, FL / 12 more...
Review escalated service requests and distribute to appropriate internal or external departments for resolution. Monitor escalations and follow up to ensure Service Providers receive requests in a timely manner providing the highest levels of customer service possible. Ensure calls are dispatched promptly. Handle customer calls, complaints and questions with appropriate p
Posted 22 days ago
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