The contract Field Technician will be working for our client, MSC for 'remote' deployment work. This individual will assist users with migrating to new laptop computers, assisting with locating their data, basics of a new device, installing printer drivers, and downloading and installing additionally needed software. They will also troubleshoot basic end user issues on va

Responsible for implementing and maintaining the effectiveness and optimization of IT software and hardware renewal process and tools. Ensure all IT hardware and software renewals are captured and managed in renewal system. Establish defined process to review IT renewals with key stakeholders against prior years to ensure accurate renewal payments. Effectively manage time

Daily work on several Intune specific projects; application management and cleanup. Driving uninstalls to 100% via troubleshooting with IT and business partners. Interfacing with IT Infrastructure, Operations, and Cyber staff to identify unapproved software. Imaging/Application Standardization. Software Inventory. Scripting (writing and deploying scripts via Intune to uni

Provides leadership to staff, includes hiring, mentoring, guiding, and advising on terminations as needed in conjunction with HR representative. Manages Engagement Managers and/or technicians directly. Completes performance evaluations and performance improvement plans as needed. Continually reviews staffing requirements in regard to their productivity, profitability, per

Director Multi Cloud Solutions COE US REMOTE With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting

Senior Solution Sales Executive REMOTE With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge c

Provides leadership to staff, includes hiring, mentoring, guiding, and advising on terminations as needed in conjunction with HR representative. Manages Engagement Managers and/or technicians directly. Completes performance evaluations and performance improvement plans as needed. Continually reviews staffing requirements in regard to their productivity, profitability, per

Resolves advanced technical hardware and software issues. Provides resolutions to issues escalated by Level 1. Advanced knowledge in administrative tasks on workstations. Extensive knowledge in software, hardware, network, and peripheral support. Over the phone remote support and hands on support to resolve technical issues. Responds to tickets escalated from our Level 1

Provide professional support for end users of personal computers or their associated networks, hardware, software, or peripherals. Receive referrals from tier 1/help desk support and troubleshoot, diagnose and resolve more complex operating errors. Install and configure software or hardware updates or patches. Evaluate and resolve network connectivity or communications sy