Love Your Mondays again! Direct Sales Associate This is a salary plus commission opportunity! Direct Sales Associates will present Metronet services and share solutions to provide the best possible internet and phone experience for the entire household through fiber to the home services. Our Direct Sales Associates connect with people and communities through door to door

ESSENTIAL JOB FUNCTIONS Ability to work in 365x24x7 environment including weekend and night shifts. Constant monitoring of Network Management systems for alarms on the METRONET Network. Analyze and determine impact of alarms to the Metronet Network and customer base. Report, document, and track all alarm events while maintaining a high level of accuracy and urgency. Creat

Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Love Your Mondays again! Care Account Executive As a Care Account Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the face and voice of Metronet for our residential customers and potential residential customer

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Love Your Mondays again! Direct Sales Associate This is a salary plus commission opportunity! Direct Sales Associates will present Metronet services and share solutions to provide the best possible internet and phone experience for the entire household through fiber to the home services. Our Direct Sales Associates connect with people and communities through door to door