Analyze lifecycle data and translate insights into recommendations in a clear and unambiguous manner for customers and business partner teams. Identify root causes, define and activate solutions, and deploy cross functional support, where necessary, to resolve Manage customer goals, meet and exceed expectations by conducting business reviews either monthly or quarterly. A

The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive

Participate in conference calls or meetings related to projects and processes. Perform installation and installation commissioning, troubleshooting, and handling of optical transmission systems. Perform OTDR, Ethernet, BER, and SONET acceptance testing. Assist the Spread by Zayo Engineering department with network construction activities and required Fiber Engineering pap

Cultivate and foster relationships with Telecom Service Brokers and Sub agents. Assist agents throughout the sales process by providing proposals and aiding in customer and prospect management. Drive Zayo's revenue growth by educating the Sub Agents community about our complete product portfolio, ensuring an exceptional partner experience. Utilize knowledge of customers,

Zayo is seeking an OSP Controls Project Manager for System Implementation to play a critical role in the planning, execution, and delivery of an internal Operations/PMO workflow system. Our OSP Controls Project Manager's expertise will ensure that the platform integration is successful in empowering our day to day operations teams. You will collaborate with cross function

Perform a variety of functions based on the need of their assigned geographic area. Operate under some supervision. Participate in conference calls or meetings related to projects and processes. Perform installation and installation commissionings, troubleshooting, and handling of optical transmission systems with guidance from leadership. Perform OTDR, Ethernet, BER, and

Perform a variety of functions based on the need of their assigned geographic area. Operate under some supervision. Participate in conference calls or meetings related to projects and processes. Perform installation and installation commissionings, troubleshooting, and handling of optical transmission systems with guidance from leadership. Perform OTDR, Ethernet, BER, and

Generate sales revenue by actively promoting Zayo products and services to targeted account patches. Present proposals and manage customers through the sales process. Attain high Net Promoter Score results based on excellent customer support in the sales process Maintain current business relationships with customers, securing existing revenue on long term commitments and