Manager, Communication and Data Management
Chicago, IL 
Posted 25 days ago
Job Description

Who We Are: It all starts with purpose.

We are a purpose-driven nonprofit with a dynamic staff culture.

With a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling! The ADA's headquarters is located just steps from Chicago's Magnificent Mile and close to public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Maryland area.

We were named a Top Workplace by the Chicago Tribune in 2019 and 2021! Come join our team!

Job Responsibilities:

The Manager, Communication and Data Management will develop and maintain all professional communications, manage all data, and oversee data management and technology tools for the Commission on Dental Accreditation. The Manager will develop communication strategies and execute various communication initiatives with internal and external audiences to enhance communication between the Commission on Dental Accreditation and its broad communities of interest. The Manager will work collaboratively with other CODA managers and staff to ensure consistent and accurate messaging in CODA presentations, on the Commission's electronic platforms including the Commission's website, and through internal and external communications to a variety of audiences. The Manager will also develop, and provide editorial review and support for written materials produced by the Commission (e.g., Standards, Self-Study Guides, Guidelines, newsletter, templates, etc.), ensuring a consistent style and formatting of communications across all CODA areas and documents. The Manager will develop and assist with work processes and technology tools to ensure appropriate data management and consistency in the Commission's messaging to its various audiences. The Manager will analyze data and develop strategies to address communication needs for the Commission. This individual has access to protected health information (PHI) in Commission self-studies and progress reports and is therefore required to be trained annually in the Health Information Portability and Accountability Act (HIPAA) compliance policies and procedures

Must Have:

  • Bachelor's degree in Communications, Marketing, Business Operations, Data Management/Communications, or related field
  • Minimum 5 years of writing, editing, managing communication with emphasis on working developing content for a diverse audience; or 9 of years of experience in lieu of degree.
  • Experience developing business protocols to streamline work processes and ensure consistent messaging
  • Experience conducting research and drafting reports
  • Excellent attention to detail, able to work independently, prioritize workload, and manage several projects simultaneously under tight deadlines
  • Excellent oral and written communication, interpersonal, problem solving, organizational and time management skills
  • Knowledge of emerging digital technologies and best practices in communication and electronic process management
  • Knowledge of communication strategies and use of technology, especially document retention systems
  • Ability to work under varied deadlines and develop accurate, complete, and professional communications and business process strategies that produce a clear and positive message for the Commission
  • Able to write technology plans and protocols
  • Able to work and collaborate with diverse groups
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher), databases, SharePoint, Websites, Learning Management Systems, and other web-based document retention and meeting platforms
  • Some evening work as needed to support meetings

Nice to Have:

  • Experience working as an administrator with digital systems including databases and learning management systems
  • Ability to write for the web
  • Knowledge of higher education, specialized accreditation, and the profession of dentistry
  • Previous association experience, preferably in accreditation
  • Demonstrated ability to research, develop, implement and manage communication plans
  • Ability to develop business protocols and technology strategies to streamline work processes to enhance communication between organizations and stakeholders and technology use within organizations

Just a few of the benefits offered to employees:

  • Promotes Work/Life Balance
  • Hybrid Work Schedule (2-3 days from home)
  • Health insurance/ dental reimbursement plan
  • Ample Paid time off
  • 401(k)
  • Pension
  • Flexible Spending Account
  • Life insurance
  • Tuition reimbursement
  • Paid Parental Leave
  • Pet Insurance
  • Student Loan Refinance
  • 2 days off to work at a charity event of your choice

*Posting reposted on June 26, 2024.

The American Dental Association is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

EOE of Minorities/Females/Protected Veterans/Individuals with Disabilities


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
9+ years
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