Manager, Volunteers and Meetings
Chicago, IL 
Posted 2 months ago
Job Description

Who We Are: It all starts with purpose.

We are a purpose-driven nonprofit with a dynamic staff culture.

With a meaningful purpose, motivated staff, and excellent benefits, working here is sure to put (or hopefully keep!) a smile on your face. The ADA's headquarters is located just steps from Chicago's Magnificent Mile and is easily accessible by public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington, D.C., and Maryland areas!

We have been named as a Top Workplace by the Chicago Tribune in both 2019 and 2021 - come join our team!

Job Summary:

The Manager, Volunteers and Meetings position manages and coordinates the business and logistical activities associated with meetings and volunteers for the Department of Testing Services (DTS). This position also provides support for the business and operational activities of the entire department. This position serves as a primary contact for members of governing bodies (Commissions, Councils, and subcommittees) who seek meeting support or ancillary support associated with their work with DTS examination programs.

Must Have:

  • Bachelor's degree with a concentration in Business Management, Hospitality, Meeting/Event Planning, Volunteer Management, Alumni Relations, or related field
  • A minimum of 5 years of management experience, including relationship management and managing projects
  • Meeting/event planning experience
  • Experience that involves heavy reliance on communication, networking, and social skills to address challenging interpersonal situations and crisis management to help achieve goals
  • Excellent problem-solving, communication, business, and time management skills
  • High personal performance standards and attention to detail
  • Displays a calm, even-tempered, confident, respectful, professional, and diplomatic demeanor
  • Ability to work effectively as a member of a team and prioritize workload
  • Ability to demonstrate initiative and manage multiple tasks simultaneously
  • Ability to take responsibility and follow through on projects
  • Ability to analyze information to identify pertinent facts and proposes options to address the problem at hand
  • Ability to calmly triage and resolve problems in an expedient and equitable manner
  • Ability to collaborate with others as part of a team
  • Ability to work respectfully and professionally with volunteers and groups; works well with others
  • Possesses sound judgment and mature business skills
  • Proficiency in MS Office Suite
  • Ability for occasional evening/weekend work/meetings and some travel

Nice to Have:

  • Master's degree is highly desirable but not required
  • Knowledge of the testing industry, dentistry, dental hygiene, professional licensure, and professional/graduate education
  • Experience in a health care organization, non-profit organization, professional association, or educational institution, particularly where that experience includes working with volunteers
  • Knowledge of SharePoint, project management software, association management software, volunteer management software (LineUp), and expense management software (Concur, NetSuite)

Just a few of the benefits offered to employees:

  • Promotes Work/Life Balance
  • Hybrid Work Schedule (2 days in office, 3 days remote)
  • Health insurance/ dental reimbursement plan
  • Ample Paid time off
  • 401(k)
  • Pension
  • Flexible Spending Account
  • Life insurance
  • Tuition reimbursement
  • Paid Parental Leave
  • Pet Insurance
  • Student Loan Refinance
  • 2 days off to work at a charity event of your choice

The American Dental Association is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

EOE of Minorities/Females/Protected Veterans/Individuals with Disabilities


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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