Adhere
to all of Matheson safety policies, including those related to driving a
MATHESON vehicle (e.g. following the Smith System, etc), keeping
up-to-date on MATHESON's Safety trainings, and participation in daily Tool
Box Talks.
Visit
VMI customers on a regular basis, delivering and loading inventory into
vending machine(s) or parts cabinet(s).
At
a customer site(s), take the orders for the next delivery based on minimum/maximum
quantities that are predetermined for each customer. Communicate orders to
Site office for processing.
Take
cylinder gas orders at customer sites where needed, and communicate to the
with the applicable sites and personnel so that orders can be placed and
fulfilled
Establish
personal relationships with customers and end-users. Assist
customers with any special orders they may have or return issues
Work
with the Site Manager (SM), Outside Sales Rep (OSR) and Inside Sales Rep
(ISR), and VMI Customer Service Representative to ensure that each
customer's Min/Max quantities make sense and are updated periodically as
the business needs change. Fulfill and plan deliveries to ensure
uninterrupted supply of product to customer
Work
with the Site Manager and VMI Customer Service Rep to ensure the
applicable site inventory is organized and up to the right stocking levels
to be able to reliably service the customers
Maintain
good housekeeping at customer sites, applicable site and in the MATHESON
VMI vehicle
Responsible
for identifying problematic issues that if not addressed would
result in an unsatisfied customer, notifying the right person or function
promptly to ensure customer satisfaction and then following up to ensure
resolution
Maintain
order sheets on computer by deleting and adding lines as necessary.
Perform
other duties as needed, including being part of the operations and sales
team, that may mean additional duties that contribute to the overall
success of the business. For example, driving a forklift (training
provided) to load trucks, etc.
Skills and Requirements
Awareness of
Safety and the ability to adhere to safety practices even when "no one is
looking" and be part of building a culture of safety
Provide
excellent internal and external Customer Service
Computer Skills - ability to navigate and learn
MATHESON's Ordering system (some training will be provided)
Able to Plan
and Organize the warehouse and an ordering / reordering system
Present a
professional business image as the "face" of MATHESON to the customer when
needed
Ability to
Communicate externally with customers and internally with the MATHESON
Site
Team Work -
understands being part of a team means the needs of the team come first
Able to take
Coaching as a way of improvement of skills and practices over time
Ability to
follow-up on time-sensitive issues at a customer site or at the MATHESON
Site
Valid driver's
license
Ability to
pick up 50 lbs.
Ability to
work independently and in a timely manner
Ability to
work well with others and work for the greater good of the business
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability