The Sr. Applications Engineer IV provides application and technical support for Metrology Software encompassing metrology best practices, demonstration, functionality, and performance. In addition, they are responsible for pre-sales support to the sales teams and post-sales customer support encompassing software usage, software maintenance agreement renewals and promotional events. The Sr. Applications Engineer IV will be a working manager role supporting a team of 3 fully remote employees. If you love seeing how things are built and working on amazing technology, this is the role for you!

• Conduct software product and advanced custom demonstrations showcasing technical features and processes to prospective and existing customers
• Effectively communicate product benefits for complex applications
• Assist regional sales team in providing product recommendations for customers' applications
• Prepare operating instructions and conducts training programs to meet customer's needs
• Maintain positive customer relationships through effective interaction
• Ability to speak and explain technical content regarding portable metrology in conference settings, large groups, as well as conference room settings, small groups.
• Mentor less experienced Applications Engineers
• Consults with customers and incorporates needs and feedback into application development
• Provide technical support to customer
• Ensures programs/applications work properly during the development phases.
• Communicate effectively with software development team and software product management to incorporate improved functionality and reliability.
• Take a challenging issue from problem statement through to resolution and follow-up
• Keep up with advancements in application engineering and modern technologies
• Collaborate with engineering and marketing groups on product development projects
• Perform other related duties as assigned
• Support organizational policies related to safety, environmental protection, housekeeping

• Spatial Analyzer experience required
• Excellent written and verbal communication skills
• Familiar with software tools such as Salesforce
• Comfortable speaking before small groups.
• Proficient with MS Office
• Strong Customer Service Skills
• Background in manufacturing and engineering
• Creative, analytical, and driven
• Works independently as well as in a team environment
• Ability to travel up to 50%, domestic
• Bachelor's Degree in an Engineering discipline, Mathematics, or equivalent combination of education and work experience
• 3-5 years' experience in Manufacturing Engineering, Quality Engineering, or similar environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Frequently required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, talk and hear.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.