Assistant Terminal Managers of Gate Operations supports the Terminal Manager of Gate Operations by overseeing the day-to-day gate operations at their assigned intermodal facility, in a fast-paced outdoor environment.

Responsibilities

• Process information from multiple technology platforms and make timely operating decisions based on those inputs to ensure safe, efficient, and customer-oriented service.
• Perform simple repairs to AGS equipment and escalating more complex repairs to the home office when necessary.
• Help on-site and Remote Operations Center (ROC) staff resolve complex operations problems.
• Help track and update system issues and problems.
• Oversee staff scheduling, including work assignments and rotations, vacations, breaks, and coverage for absent employees.
• Ensure that daily Safety Briefings and shift updates are completed.
• Work with the Terminal Manager to generate each employee's key performance metrics.
• Act as an alternate representative at Yard Audit, Site Safety, and Senior Hub Management meetings when the Terminal Manager is unavailable.
• Assist in the input, review, and analysis of performance metrics.
• Help all supervised employees improve and maintain performance levels.
• Organize regularly scheduled meetings to enhance staff understanding of the strategic terminal plan and specific KPIs.

What You'll Need

Required

• High school diploma or GED
• Valid driver's license with a clean motor vehicle record (MVR)
• Minimum of one to two years of experience in the intermodal industry
• Experience managing multiple staff members.
• Strong ability to analyze and solve problems quickly and implement procedural changes in a stressful environment with minimal supervision.
• Strong interpersonal skills to support teamwork; experience with team building projects.
• Excellent time management and multi-tasking skills
• Ability to accurately perform arithmetic computations.
• Strong written and oral communication skills
• Ability to adapt to rapidly changing customer requests and requirements, seasonal variances in workload, and industry needs and requirements.
• Proven ability to maintain confidential information.
• Attention to detail.
• Strong professionalism

Preferred

• Proficiency in Synapse AGS Clerk Console, Class 1 Railroad terminal operating systems (TSS, Oasis, ITOS, OBI, etc.), Microsoft Office Suite, SharePoint
• Commercial Driver's license (CDL) (not required)
• Flexible schedule that can adapt to extended or adjusted hours as needed.

Location

• This role is based out of Elwood, IL 60421
• This role requires employees to be on-site during designated shifts.

Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values below:

• Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve.
• Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard.
• Innovation | We challenge conventional thinking to continually improve the products and services we offer.
• Transparency | We say what we mean, mean what we say, and do what we say we'll do.

Who is REMPREX and Why Are We Hiring?

Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. As we continue to rapidly grow, we're looking for assistant terminal managers that can exceed our customer needs and help us to remain a leader in our industry, delivering exceptional service in all that we do - that's where you come in!

IND1