Field Service Technician II
Chicago, IL 
Posted 28 days ago
Job Description

Field Technician II

  • Hourly range $20.00-$24.00, depending on experience.
  • Monthly Technician Bonus Plan
  • Auto Reimbursement Program (Fleet vehicle and gas card when available)

Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Chicago, IL area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs.

As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you'll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What you'll do

  • Provide printer and copier maintenance, service, and repairs to customers
  • Deliver product training efficiently and effectively
  • Diagnose equipment issues and carry out installations and upgrades
  • Make modifications, remove old units, and retrofit existing hardware
  • Complete field calls according to priority while practicing effective time management
  • Continuously enhance your technical skills for field assignments
  • Rebuild components at the shop


  • High School Diploma or GED
  • Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching.
  • A minimum of three years of experience in one or more of the following: technical repair and service of copier/office equipment or repair, installation, and training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment.
  • Must have good communications skills (written and verbal), including tact and diplomacy when dealing with customers
  • Valid Driver's license

    What's in it for you!

      • Group health coverage (medical, dental, & vision)
      • Employee Assistance Programs
      • Pre-tax spending accounts
      • 401(k) plan with company contribution
      • Company provided life insurance
      • Employee discounts
      • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

      Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

      Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.


      High School (required)

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

      The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


      Job Summary
      Start Date
      As soon as possible
      Employment Term and Type
      Regular, Full Time
      Required Education
      High School or Equivalent
      Required Experience
      1 to 3 years
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