Date: Apr 22, 2024
Location: Columbus, OH, US, 43202
Company: American Chemical Society
CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 115 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.
CAS is currently seeking a Registry Services and Supplier Insights Analyst. This position will be located in Columbus, OH.
Position Summary
This position provides customer service for both domestic and international customers and administers the workflow for distributing customer deliverables. Contributes to the technical work product creation and quality assurance processes. Leverages problem solving skills to direct customers to the correct service or solution options and manages customer expectations. Collaborates and partners with many cross-functional units to ensure a positive end-to-end customer experience.
Position Accountabilities
Education/Experience/Technological Knowledge
Physical Demands and Work Environment
While performing the responsibilities of the position, the worker may exert up to 10 pounds of force frequently or 20 pounds occasionally to lift, carry, push, pull or otherwise move objects, including the human body. This position is considered sedentary work which involves sitting most of the time. The worker is occasionally required to stand, walk, and reach with arms and hands. The worker is required to talk and hear. The worker is often required to use their wrists, hands and/or fingers, to handle, grasp or feel; making substantial movements. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. The noise level in the work environment is usually quiet to moderate.
Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Minority/Female/Disabled/Veteran.
Nearest Major Market: Columbus
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