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IT Intern
Redmond, WA
Job/Internship Description
Description
As the IT Services Intern at PAC Worldwide, your primary responsibilities will include imaging, staging, and deploying new computers; updating assets in our asset management database; and taking service desk support calls. You will learn from a team that supports colleagues across the world, and a leadership team that is invested in your growth and development.
You are inquisitive and have a strong desire to learn from your colleagues, you are passionate about doing the right thing, delivering amazing customer experiences to your coworkers, and displaying honesty and integrity in all actions.
The IT Services Intern role is a part-time temporary position (up to 6 months duration; up to 30 hours per week). You will report to the Director of IT Infrastructure.
This role will be based at our Corporate Office in Redmond, WA and will be paid minimum wage of $16.28/hour. It is a part-time (less than 30 hours/week) and not eligible for benefits.
Essential Duties & Responsibilities:
- Image, stage, and install new computers in our manufacturing plants and warehouses
- Receive, triage requests, and create requests from in-bound calls and emails
- Troubleshoot and fix issues with laptops, desktops, tablets, desktop and network printers, and mobile devices
- Manage clients using remote support tools; maintain Active Directory and Office 365 accounts
- Other duties as assigned
Qualifications:
Education:
- You are currently working towards your Associate Degree and will graduate within the next 12 months, or
- You are currently working towards your Bachelor Degree, and are a sophomore, junior, or senior, and
- You have a minimum 3.00 GPA
- You have completed, or are currently enrolled in IT courses related to desktop support, networking, server administration, operating systems, database administration, cybersecurity, or virtualization.
Skills & Competencies:
- Experience with Microsoft Windows and Microsoft Office
- Familiar with Android, iPhone and iPad
- You seek to understand others, treat everyone with dignity and respect, and have a passion for technology and providing amazing customer experiences
- You exercise independent judgement, are inquisitive, and have a strong desire to learn
- You believe in teamwork: helping each other win and take pride in each others victories
- You take accountability for your own actions, you ask for help when you need it, you have a sense or ownership and urgency
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift up to 50 lbs., on a regular basis
- Ability to stand, bend, stoop, kneel and stretch
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working conditions are normal for an office environment
- Work requires extensive keyboarding and mousing
PAC Worldwide is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
Position Summary
Start Date
As soon as possible
Employment Type
Part Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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