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Senior Analyst, Sales Operations
Chicago, IL
Job Description
The Senior Analyst, Sales Operations is responsible for supporting the sales team in strategic planning and analysis. You will lead projects that partner with multiple areas of the business, as well as support strategic planning and development of goals and KPIs. Your strong analytical skills will allow you to report on sales metrics and make meaningful recommendations that advance the priorities and efficiency of the team. You'll work closely with sales leaders and account executives on forecasting best practices, territory planning, commissions, and staffing analysis. This role reports to the Manager, Sales Operations.
Role Responsibilities - Directly partner with our sales team at all levels to support the development of sales strategy and priorities, including participating in the annual strategic planning process and the creation of OKRs and performance metrics.
- Provide support reporting on top of the funnel activities, such as pipeline generation and conversion rates.
- Set up segment specific goals, benchmarks and KPIs to determine what success looks like and provide feedback on productivity levels.
- Create critical strategic analyses, that provide value-added insights of sales trends, especially revenue growth and renewal forecasting across sales teams.
- Support operational processes that enable sales managers, to make data-driven decisions, especially in planning for territory assignments, staffing analysis, and quota-setting.
- Curate, evaluate, and report on departmental and team goals, and make strong recommendations that meaningfully contribute to Relativity's overall commercial strategy.
- Lead business-critical operational projects that partner, collaborate, and strategize with teams inside and outside of go-to-market teams.
- Guide and facilitate best practices in reporting and data quality that allow the go-to-market teams to accurately report on key metrics.
- Experience in a SaaS environment
- 5+ years of supporting a customer-facing organization
- 3+ years in an operations, analysis, or strategy-focused position
- Analytical background, working with large sets of data
- Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion
- Ability to interact with all levels of the organization and across a variety of cultures
- Highly organized and able to work in a fast-paced environment
- #LI-NW1
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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