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MECM/SCCM Administrator
Quantico, VA
Job Description
Requisition #: 265
Job Title: MECM/SCCM Administrator
Location: 27410 Hot Patch Rd Quantico, Virginia 22134
Clearance Level: Active DoD - Top Secret
Required Certification(s):
* DoD 8580 IAT III certification (CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)
* Professional level certification.
**Selected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information. **
SUMMARY
The Candidate shall provide Tier III Microsoft Endpoint Configuration Management (MECM/SCCM) support and will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure. The Candidate is responsible for the operation of the Client's Enterprise MECM enterprise environment containing more than 100,000 users. The configuration environment consists of Windows Server, Exchange, SharePoint, BMC Remedy, networking, PKI and SSL and support of the products for the Management Support. The infrastructure is a mixed environment of VMware based and physical based servers. The Candidate should be knowledgeable with VMware Virtualization and vCloud to perform specialized configuration management tasks.
JOB DUTIES AND RESPONSIBILITIES
* Maintain the overall health of technologies associated with Service Manager.
* Resolve all Service Manager Tickets escalated from the service desk including the administrative activities and provide a weekly Messaging Status Report.
* Provide documentation, guidance and instruction to the all service desk personnel for handling standard Event and Service Manager related incidents, work orders and service requests.
* Submit and execute Event Management related Request for Change (RFC) tasks.
* Coordinate incident tickets between Tier II and III sections as well as other sections as required.
* Monitor the health of Event Management Infrastructure with Client provided event management tools.
* Provide Client project support for Configuration Management related technologies.
* Support change management process; submit requests through Change Approval Board; participate in a Change Review Board.
* Escalate product issues to third party product vendors upon Government approval.
* Implement monitoring tool thresholds and conduct proactive event remediation.
* Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).
* Configure and implement Internet Information Service (IIS) security policies through understanding of Certificate and Public Key Infrastructure (PKI).
QUALIFICATIONS
Required Certifications
* DoD 8580 IAT III certification (CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)
* Professional level certification.
Education, Background, and Years of Experience
* 5 Years of Configuration Management Experience
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
* Experience with Microsoft Endpoint Configuration Manager (MECM) / System Center Configuration Manager (SCCM)
WORKING CONDITIONS
Environmental Conditions
* Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
* Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
* Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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