3720BR

Credit

Regular

Job Description

SUMMARY
This position collects accounts receivable and credit review orders prior to shipment for a designated portfolio of accounts in accordance with established policies, practices, and procedures in a manner that will contribute to the profit of the company. Level II Credit Rep will have the authority to approve credit for new accounts up to a specified amount determined by the supervisor.

RELATIONSHIPS
This position reports to the Credit Supervisor and works closely with Don customers and members of the Sales Force. The Credit Representative I interacts with members of other functional areas and is responsible for maintaining positive business relationships with both internal and external customers.

ESSENTIAL DUTIES

• Closely monitors customer receivable aging. Takes corrective action as follows:
• Contacts customers by phone and fax.
• Contacts sales representatives to enlist their help on past due accounts.
• Maintains documentation on all collection activities.
• Obtains approval of supervisor before accepting payment plans or partial settlements.
• Obtains approval of supervisor before placing accounts for collection with agencies or attorneys.
• Brings non-routine matters to attention of supervisor.
• Places accounts on credit hold following standard operating procedures (SOP's).
• Notifies sales representatives of accounts going on credit hold or being placed for collection following standard operating procedures.
• Reviews orders prior to shipping, either approving or holding following standard operating procedures
• Issues credit memos for reasons other than merchandise returns (price, tax, freight, damage, or gratuity credits).
• Reconcile and resolve out of balance conditions (i.e. account payments, short payments, over payments, unexplained deductions, duplicate deductions, and any other balance over 90 days old).
• Prepare reports for management on status of accounts receivables.
• Carries out special projects/assignments as delegated by supervisor.
• Performs other duties as assigned.

External Qualifications

Required: High School Diploma or GED equivalent is required with a minimum of 1 to 3 years of applicable credit/ collection experience extending commercial lines of credit (B2B). Ability to multi-task in face paced environment, followed detailed instructions, and communicate effectively both orally and in writing. Intermediate proficiency with Microsoft Office/365 (specifically Excel and Word). Ability to complete assigned duties in timeline manner, remain detail oriented and well organized, and have the ability to adhere to Edward Don & Company's standards of conduct policy

Preferred: SAP experience is a plus. Associates Degree from accredited institution preferred. Credit/collections experience in a distribution or manufacturing environment is highly preferred.

City

Woodridge

State/Province

Illinois

Zip Code

60517

FLSA

Non-Exempt

Company Overview

Owned and operated by the Don family since 1921, Edward Don & Company is the world's leading distributor of foodservice equipment and supplies. Our knowledgeable sales representatives, unmatched product selection, nationwide distribution centers, and integration of new technology make us the chosen supplier to all types of foodservice businesses including independent restaurants, national chains, health care, hospitality, country clubs, schools and universities, government institutions, and foodservice management.

Edward Don & Company offers a comprehensive benefit plan which includes medical, dental and vision benefits; 401(k); paid vacation, personal/sick days and holidays; job training and development; life insurance; employee assistance program; flexible spending accounts; merchandise discounts and much more.

Edward Don & Company is an Equal Opportunity Employer-M/F/Vets/Disabled