Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Supports onsite, hands-on client engagement management by running the engagement projects or workstreams. Guides day-to-day work efforts for one or more workstreams and coordinates with other workstream leaders to ensure a comprehensive solution. Primary troubleshooter for daily project issue and risks. They generate proposals with the team, ensuring appropriate solutions to problems, and implement decisions on the way forward by acting as liaisons between the client and the delivery team.
Focused primarily on successful delivery but utilizes their position to identify client needs and relationships and good will with the client. Senior Consultants keep in close contact with clients throughout the duration of the project as part of their official duties.
Senior Consultants require approval from their management prior to making any significant change to a given program.
Responsibilities
Client Delivery:
Facilitate sections of strategy, roadmap, design, and planning workshops
Ensure that customer expectations are appropriately set and managed
Lead technical project teams in the delivery of consulting service offerings
Drive and manage the objectives, requirements gathering, project tasks/milestone, project status, dependencies, and timelines, to ensure engagements are delivered successfully and on time while meeting the business objectives
Breaks down the problem into manageable segments, identifies the factors that affect the problem and decides how to approach the project
Creation and editing on project deliverables
Presentation of deliverables to client executive management
Business Development:
On occasion, support business development pursuits through client discovery meetings that help qualify opportunities and allow the ideation of a strawman proposal
On occasion, represent service offerings during the sales cycle, including project scoping, proposal development, and presenting proposals to clients
Practice Development & Thought Leadership:
Participate in the development and enhancement of AHEAD Advisory services offerings, including consulting offerings and deployment services
Technology thought leader and evangelist
Maintain a broad knowledge and understanding of the current and anticipated future state of the IT marketplace including IT trends, technologies, and standards
Mentor to team members
Qualifications
Minimum ten years of experience as senior information technology leader
Minimum of three years of executive technology consulting experience
Undergraduate degree in Computer Science, Mathematics, or similar discipline
Excellent verbal and written communication skills
Demonstrated Business Acumen
Ability to solve complex, abstract problems
Excellent interpersonal skills, good listener, ability to connect with different personalities
Executive presence
Demonstrated experience as a technology change agent