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What you can expect to be doing:
Independently manages a variety of online studies
Thoroughly reviews all project specifications with internal Client Service contact at beginning of each project
Manages Client Service's expectations with regard to timing and cost
Coordinates with the following internal departments: Quotation, Scripting, Translation, Sampling, Design and Coding/Data or outside vendors as necessary throughout project lifecycle
Conducts questionnaire review prior to survey programming and suggests improvements and any potential problems
Obtains all materials necessary and advises on format required (including, questionnaire, images, video files, schematics)
Notifies Client of any change to timing and/or budget throughout life cycle of project. Obtains approval for additional budget when applicable
Tests programmed survey to ensure it meets specifications of Word document provided by Client
Coordinates pre-test when applicable to test for incidence, response rate, problem areas
Provides daily updates with regard to study performance to Client Service using Dimensions reporting tool. Creates complex reports in Dimensions to meet Client needs
Acts as troubleshooter and problem solver throughout life cycle of project
Is quick to identify any issues requiring escalation and act as appropriate
Ensures work is delivered with highest level of quality at all times
This might be the job for you if you have:
Minimum 2 years supplier-side market research experience with in-depth knowledge of the Internet as a data collection tool, and a strong methodological background.
Knowledge of all research methods, particularly online research methods
Understands sampling methodology, incidence, quotas, and response rates
Understands panels, particularly online panels
Familiarity and understanding of the Dimensions system, particularly in the area of reporting
Ability to grasp and understand new technologies quickly (e.g. multi-media)
Highly proficient with MS Word, Excel and PowerPoint
Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines
Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
Capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning
An active listener with demonstrated negotiation and problem solving skills
Bachelors Degree or equivalent related experience
Well-developed interpersonal skills are necessary; excellent verbal and written communication skills
If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $60,000to $70,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What's in it for you:
At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
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