Job Summary:

To support our double-digit growth goals, BDO Digital seeks a Senior Manager who will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), HCM (Human Capital Management) and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.

As one of Ceridian's first Dayforce System Integrator partners for HCM, BDO has established a strong presence in North America as one of Ceridian's most strategic partners. Our team has been rapidly growing, having increased 5x in 2022 with a rapidly expanding base of clients.

Job Duties:

• Oversees project delivery, ensuring consistent application of BDO quality and project management standards and overall project milestones are met
• Works in partnership with BDO industry leaders, our Dayforce Practice Leader, and our National Technology Leader, assisting in building a market plan to grow BDO's presence in the HCM market and scale our opportunity pipeline
• Builds the capabilities of the delivery team, through attracting additional experienced Dayforce practitioners to BDO and developing talent new to the Dayforce ecosystem
• Supports strategic sales pursuits, leveraging the core team to prepare and deliver proposals, sales support material, demos & POCs, etc.
• Monitors and manages the financials of projects, driving profitability and mitigating risk
• Understands current trends in HCM processes and technologies, both current and future, and applies this knowledge in building BDO's presence in the Canadian HCM market
• Drives team culture through embodying a spirit of optimism, curiosity
• Other duties as required

Supervisory Responsibilities:

• Owns and drives completion of key workstreams as directed by project leaders
• Manages project workstreams as directed
• Mentors and develops entry level consultants and senior consultants

Qualifications, Knowledge, Skills, and Abilities:

Education

• Bachelor's Degree and ten (10) or more years of industry experience with Human Capital Management (HCM) systems, required; OR High School Diploma/GED and twelve (12) or more years of industry experience with Human Capital Management (HCM) systems, required

Experience

• Ten (10) or more years overseeing a practice or team responsible for cloud technology implementations, required
• Five (5) or more years overseeing HCM project delivery, required
• Experience overseeing teams responsible for HCM implementations, preferred
• Experience driving sales pursuits, business development, demos and POCs, preferred
• Deep understanding of project financials and project governance to drive quality and mitigate risk, preferred
• Some client facing best practice consulting experience, preferred

License(s)/Certification(s)

• One or more current business applications technology certifications, preferred

Software

• Experience with one or more of the following Dayforce solutions, required:
  • Talent Intelligence
  • Workforce Management (WFM)
  • Benefit Intelligence
  • Human Resources (HR)
  • Advanced HR Analytics
  • Payroll
• Experience with Dayforce, ADP, UKG, Workday, Oracle or SAP, preferred

Language(s)

• N/A

Other Knowledge, Skills, & Abilities

• Excellent communication and presentation skills, both verbal and written
• Business process mapping experience
• Experience Leading and facilitating client workshops and sessions
• Experience engaging with clients on multiple implementations simultaneously
• Experience with Change Management
• Excellent interpersonal and customer relationship skills
• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Business process analysis, design, and process flow skills
• Excels at operating in a fast-paced technical environment

Keywords: Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, Business Central, Microsoft Dynamics Business Central, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian Dayforce, HCM, Human Capital Management