Position Highlights:

• Sign on bonus: N/A
• Position: Patient Access Specialist II - Central Scheduling-1
• Location: Arlington Heights, IL
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 8:30 am to 5:00 pm
• Required Travel: N/A

Job Description:

• Reporting to the Manager of Access Services interacts with patients and/or their representatives to perform patient access registration and pre-registration intake and/or direct scheduling which may be performed outside of a call center environment.
• May perform advanced registration functions, status changes and ADT action for bedded patients. Provides billing estimates and point of service collections and assists in ensuring claim accuracy and reimbursement. Functions at the Point of Service (POS) front desks, walk-in registration areas, or emergency room and Immediate Care Center settings.
• Screens physician's orders and pre-registration data for changes and compliance with payer requirements for medical necessity and pre-certification. Reviews and completes changes to third party eligibility and benefits verification. Enters and/or updates all required data in multiple hospital computer systems to activate accounts and notify clinical department of patient arrival.
• Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival.

Qualifications:

High school diplomarequired.College degree preferred.

2. Minimum2 yearsof customer service work experiencerequired.

3. Minimum of1 yearexperience in a healthcare patient access department or hospitalrequired.

4. Computer experience in a windows environmentrequired.

5. Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle proceduresrequired.

6. Successful on-the-job completion of NCH Patient Access Specialist I competenciesrequired.

7. Epic Registration and/or Scheduling experience preferred.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options, including Domestic Partner Coverage
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities