08-Mar-2024

2603BR

Temporary/Seasonal

Job Function and Responsibilities

By working for the Chicago Zoological Society at Brookfield Zoo, you will make a meaningful difference by supporting a that takes PRIDE in everything we do! Every job at Brookfield Zoo is important to creating a safe, clean, family-friendly environment for our two million annual guests.

The Chicago Zoological Society at Brookfield Zoo offers all employees free admission for the employee and their immediate family, free admission to other Chicago cultural institutions, employee discounts, training and development opportunities, bi-weekly pay checks and direct deposit. While free on-site parking is available for employees, Brookfield Zoo is also accessible by public transportation. So why not work at Brookfield Zoo and get the chance to work outdoors and see animals every day! It will be wild!

As an Admissions Associate you will represent the Society by meeting, greeting, and welcoming guests as they begin their visit at Brookfield Zoo. Customer service is Brookfield Zoo's number one priority. Your pleasant smile and outstanding focus on guest satisfaction while, at the same time, demonstrating your keen product knowledge in assisting guests with purchasing the best value for their visit, and maximizing their experience at Brookfield Zoo is of utmost importance. To complete the admissions process, you will operate a cash register accurately and efficiently for up-selling admissions, parking, internal attractions, packages, rentals, membership sales, and other initiatives. As our guests often appreciate enthusiastic and accurate information about the various attractions, special events, and other destinations with in the Zoo, you will become very familiar with Brookfield Zoo while maintaining a high quality experience for our 2 million guests each year. Admissions Associates are assigned to work the parking booths, admission booths, Guest Relations buildings, stroller rentals, internal attraction ticket booths or entrances, and/or access control for general admission or internal attractions.

Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking to fill positions with a variety of start dates. Most of these start dates occur in the Spring (early March), in preparation for our busy Summer season which kicks off Memorial Day weekend!

We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).

Position Requirements and Specifications

You must be at least 16 years of age for this position.The starting pay is $15.75 per hour. This is a temporary position that has the potential of returning for multiple seasons.

The requirements for this position include:

• High School graduate or (GED) equivalent preferred.
• Accurate basic math skills required.
• Ability to operate a point-of-sales (POS) system desired. Demonstrated strong customer service skills required.
• Ability to communicate effectively with the public and staff required.
• Demonstrated ability to work effectively under pressure and meet deadlines.
• Incumbent must have the ability to work non-standard hours including evenings, holidays, and weekends.
• Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
• Multilingual ability and Spanish fluency a plus.

Additional Information

The Chicago Zoological Society is an Equal Opportunity Employer.

Schedule Details

Brookfield Zoo is open every day of the year including weekends and holidays. We are seeking individuals that are able to work a flexible schedule that would include working weekend days (when we are busiest) as well as regular week days. The work shifts are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. The work schedule may start as early as 8:00 a.m. and end as late as 7:00 p.m. (10:00 p.m. on weekends and for special events).

Job Location

Chicago Zoological Society-Brookfield Zoo

Zip Code

60513

Department

Admissions

Group

Guest Services

Union Status

Non-Union

Work Shift

Any 5 out of 7 days/week