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UP Health System - Marquette
Technical Analyst, Information Technology, 1.0DV
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy!
Where We Are:
In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Opportunities for education and training through partnership with Duke LifePoint Healthcare
And much more...
Position Summary:
Provides support for basic incident and request resolution and re reported to the division service desk. Performs initial assessments, triage, research, and resolve basic incidents and requests regarding the use of application software products and/or infrastructure components.
Reports to: Supervisor
FLSA: Exempt
EEO: 01 Officials and Managers 02 Professionals X 03 Technicians 04 Sales Workers 05 Administrative Support Workers 06 Craft Workers 07 Operatives 08 Laborers and Helpers 09 Service Workers
ESSENTIAL FUNCTIONS
Minimum Qualifications:
High school diploma or equivalent
Associate's degree (Preferred)
*Years of relevant experience may be substituted for required education.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Licenses:
Valid driver's license in State of Michigan
EEOC Statement:
UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.