1.Bachelor*s Degree preferred; minimum of 3+ years* in a comparable role preferred. Hospital or physician office experience preferred.
2.Excellent written and verbal communication skills, self-motivated and professional.
3.Solid time management / problem solving skills with the ability to prioritize work to meet stringent deadlines.
4.Ability to work independently and complete tasks with accuracy and minimal direction.
5.Proficient in Microsoft Word, Excel and PowerPoint; advanced proficiency in Outlook required.
6.Ability to develop and sustain a professional relationship with staff and all levels of leadership.
7.Must display a high level of integrity and appropriately manage confidential information, meeting all compliance standards.
8.Other job functions as assigned.
Administrative Professionals Core Competencies
Accountability*Acknowledges and assumes responsibility for one*s actions within their role
*Exhibits willingness to report, explain, and be answerable
*Demonstrates a high level of care, accuracy and thoroughness
*Effectively and efficiently manages time, efforts, and workload
*Takes ownership of one*s work
Communication*Demonstrates good written, oral and listening skills
*Clearly conveys and receives information and ideas through a variety of media in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback
*Keeps others informed as appropriate
*Readily shares information, knowledge and personal strengths with others
Continuous Learning*Applies performance measures to everyday work, not just for the annual review
*Pursues training and development opportunities consistent with career objectives
*Participates in activities that improve own skills and capabilities
*Applies positive and negative lessons to improve personal effectiveness
*Masters new ideas with minimal oversight
*Incorporates new information and concepts quickly and automatically
Professionalism*Creates and fosters collegial relationships to facilitate projects and/or common goals
*Presents self to colleagues and patients/internal customers in a manner appropriate for the workplace
*Remains positive, flexible and productive through changes, transitions, and difficult situations
*Adapts well to changes in assignments and priorities; modifies behavior or work to respond to new information, conditions or unexpected obstacles
*Dresses speaks and interacts to represent one*s self, department, and the hospital in a positive light
Service*Determines the wants and needs of patient/internal customers and acts accordingly
*Responds in a manner that provides satisfaction for the patient/internal customer with the resources available
*Provides excellent customer service
*Accuracy and Attention to Detail
*Managing Multiple Priorities