Digital Channel Management Manager
Palatine, IL  / Franklin, TN  / Raleigh, NC  / Boston, MA  / Nashville, TN  / Schaumburg, IL  / West Kingston, RI ...View All
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Posted 2 months ago
Job Description
Digital Channel Management Manager

Digital Channel Management Manager (005QT9)

Schneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:.

Great people make Schneider Electric a great company.

What do you get to do in this position?

The digital channelmanagement (DCM) team enables growth through new partners and expanded businesswith existing partners by enhancing our digital partnership strategy (e.g., rewards,training, leads/opportunity sharing, and design/project management/quotationtools). We aim to create a world-class digital experience for our partners thatmakes it easier to do business with us and drives new revenue growth throughonline coverage of partners, complementing our face-to-face and inside salescoverage.

We are looking for astrategic, energetic, customer-focused manager of the DCM team who will reportto the Vice President of Digital Customer Experience. This position would ideallybe based in Nashville or Boston.

What do you get to do in this position?
  • Collaborate with theNorth America Channel & Segment team to craft a strategy for digitizing theway we secure and grow partner relationships
  • Consult with businessleaders on change management practices when introducing new digital coveragemodels
  • Lead initiativeswhich provide a customized and personalized logged in experience for eachpartner segment that addresses their needs for doing business with us digitally
  • Raise awareness ofthe digital channel management value proposition and help marketing teams driveup monthly active users and new users
  • Sponsor programs topass revenue to partners through digital platforms and APIs
  • Partner withwholesale distributor team to evolve the distributor logged in experience,enable ecommerce, expand APIs for self-service, and encourage joint digitalmarketing
  • Present to externalpartners on digital strategies and trends
  • Partner cross-functionallyto execute digital strategies (functions include IT, Marketing, Customer Care,Line of Business, Operations, etc.)
  • Collaborate withglobal teams to create new best practices and leverage practices from othercountries
  • Lead team of 2business analysts and 2 platform experts to deploy and maintain strategy


This job might be for you if:

  • You have at least 5years' experience implementing digital strategies in large or mid-sizedcorporations
  • You have a bachelor'sdegree
  • Knowledge a plus
  • Familiarity with APIsa plus
  • Familiarity withcomplex value chain models a plus
  • You bring strongcustomer focus and business acumen in the arena of digital channel managementor partner programs
  • You areaction-oriented, resourceful, and drive results in ambiguous or challengingprojects
  • You collaborate,build strong networks, and instill trust in business leaders
  • You innovate and are techsavvy; a digital-first leader
  • You attract andcultivate top talent and love managing people
  • You manage complexitywell and are a nimble learner
  • You can leadstrategic conversations with peers and leaders while at the same time you are ableto drive tactical projects to completion
  • You do not let itemsslip through the cracks
  • You have experiencein roles that are more consultant-based
  • You are comfortablein data-based decision making and working with challenges in customer data management
  • You communicate andpresent well, demonstrating strong story-telling skills

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success - on the job and beyond. See what our people have to say about working for Schneider Electric: .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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