Answer all incoming/internal calls to the main hospital. Direct calls to the appropriate department/individual. Aid callers dialing out. 1)Assist patient who do not know how to dial out on the phone in the room 2)Assist hospital associates in making calls, troubleshooting phone/fax issues, directory assistance 3)Remain at all times, courteous and professional with all cal

Configures, tests, deploys, and maintains/upgrades unified communications/telephony systems Performs adds/moves/changes and performs preventative maintenance on telephony systems Proactively monitors and resolves potential service interruptions Provides Tier 3 support for telecom service requests and repairs received via service tickets Create and maintain end user traini