Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

The Loan Closer's primary responsibility is to close loans in compliance with the requirements set forth by the bank and specific government agency (if applicable). Additionally, they will ensure that the loans are properly documented and disbursed in accordance with the loan approval. The position requires someone who is detail oriented, well organized and a good communic

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com