No matter the size of a company, it will go through periods where crisis management is necessary. Whether it be a minor issue or full-fledged controversy, it's important companies handle these situations well. Tim Muma talks with H. Carl Mueller and James Madlom of Mueller Communications, a marketing and public relations firm with tons of experience with these cases. They describe the essentials to proper crisis management.
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Crisis Management: A Public Relations Perspective
January 15, 2014
James Madlom
Account Supervisor, Mueller Communications, Inc.
Carl Mueller
President and Owner, Mueller Communications, Inc.
Tim Muma
Product Marketing Lead, LocalJobNetwork.com
Podcast Series: Management Decisions
On Management Decisions (formerly Executive Decisions) we discuss topics that pertain to employers, especially upper-level managers, human resources professionals, and executives to gain an understanding of their roles and strategies. It's an inside look into their thoughts and behaviors which make them and their businesses successful.