Vaya Health is a public managed care organization (MCO) that oversees Medicaid, federal, state and local funding for services and supports related to mental health, substance use disorder and intellectual/developmental disabilities.

We currently operate in the following North Carolina counties: Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey. As a political subdivision of North Carolina, we value quality, integrity and accountability.

MISSION

“Who We Are”
Vaya Health is a public manager of care for individuals facing challenges with mental illness, substance use and/or intellectual/developmental disabilities. Our goal is to successfully evolve in the health care system by embracing innovation, adapting to a changing environment and maximizing resources for the long term benefit of the people and communities we serve.
 

VISION

“What We’re Building”
Communities where people get the help they need to live the life they choose
 

VALUES

“What We Believe In”

• Person-Centeredness: Interacting with compassion, cultural sensitivity, honesty and empathy

• Integration: Caring for the whole person within the home and community of an individual’s choice

• Commitment: Dedicated to partnering with consumers, families, providers and others to foster genuine, trusting, respectful relationships essential to creating the synergy and connections that make lives better

• Integrity: Ensuring quality care and accountable financial stewardship through ethical, responsive, transparent and consistent leadership and business operation

Working at Vaya

Make a difference in the communities we serve
At Vaya Health, caring for our community is more than just a business opportunity: It’s the reason we exist. We are committed to building communities where people can get the help they need to live the life they choose, and we’re looking for talented professionals to join us in this mission. If you share our passion for ensuring access to quality healthcare for the individuals and families in our region, contact us today. Together, we can build a healthier North Carolina.

Why work at Vaya Health? Hear what Vaya employees had to say in a 2021 all-staff survey:

• An overwhelming majority – 98% – report that Vaya is a good place to work.
• Staff report Vaya supports a healthy work/life balance, flexible schedules and remote work opportunities.
• Staff highly value Vaya’s benefits package, including longevity pay and participation in the N.C. Local Government Employees’ Retirement System.
• Vaya’s executive leadership gets high marks from employees – 95% report they believe executive leadership is doing what it takes to make the organization successful.
• More than nine in 10 employees report executive leadership considers staff interests when making decisions.
• More than 95% report they would recommend Vaya to friends as a good place to work.
• Staff are proud of the services that Vaya provides and the organization’s mission, vision and values.

Benefits of working for Vaya Health
Vaya offers a variety of career paths in professional, administrative, care management and information technology roles. Each staff member plays an integral role in making an impact as we serve individuals with mental health concerns, substance use disorders and intellectual/developmental disabilities, and their loved ones. Our team is talented, committed to Vaya’s mission and dedicated to making a difference. We value your career expertise, skills and knowledge as we work together to accomplish meaningful and rewarding work within our communities.