Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. With annual revenues of more than $10 billion, we have approximately 35,000 employees and serve over 350,000 customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as environmental and industrial process control settings. Serving customers through two premier brands, Thermo Scientific and Fisher Scientific, we help solve analytical challenges from routine testing to complex research and discovery.
The Customer Channels Group delivers a comprehensive array of products and services to the scientific research, healthcare, safety and science education markets. Our portfolio offers the broadest array of consumables, equipment and supplies, sourced from thousands of manufacturers around the world. We also offer our customers supply-chain managerial services, delivery systems and business solutions that enable them to lower their costs, enhance efficiency and focus on their core areas of expertise.
Cole-Parmer is part of Thermo Fisher Scientifc's Customer Channels Group and is a leading provider of specialty technical instruments, appliances, equipment and supplies to industrial, bioscience, academic and governmental customers around the world. Our proprietary product lines include fluid-handling systems and instruments, which are important components of scientific research.
In addition to our portfolio of industry-leading brands and private-label products, Cole-Parmer is renowned for offering exceptional service and technical support. Along with our highly responsive customer service, Cole-Parmer features an ISO-17025-accredited metrology lab for instrument calibration and repair and the BioConnect® program for single-use custom assemblies.
Customers also rely on our team of trained and experienced application specialists for help in selecting the right product for their application, troubleshooting existing equipment, and solving regulatory compliance issues.
Video: Who is Cole-Parmer?
Watch to learn more about how Cole-Parmer’s Customer Service and Applications department help to create an excellent customer experience each day.
Video: Take a video tour of our Metrology Lab!
Watch to see our Calibration Technicians hard at work in InnoCal’s full service, ISO17025-Accredited, Metrology Lab!