Requisition Number: 78451

We are Insight Digital Innovation.

Insight Digital Innovation is dedicated to making the impossible possible. We combine cutting-edge technology, creative thinking and the power of scale to deliver radical business transformation.

Our areas of expertise include Cloud enablement, Data & AI, DevOps, Digital strategy, Intelligent applications, IoT & smart edge and Transformation Services.

From IT strategy and design to implementation and management, our employees help clients innovate and optimize their operations to run smarter.

• Microsoft US Partner of the Year, 2020
• Microsoft Worldwide Customer Experience Partner of the Year, 2020
• Databricks National Consulting & SI Partner of the Year, 2020
• HashiCorp Americas Investment Partner of the Year, 2020

Insight's Digital Innovation Solutions team is bringing exciting products to market which leverage the Microsoft Azure IoT stack. Utilizing a wide array of Azure services and a modern codebase, these solutions are built on cutting edge technologies and are slated for continuous improvements in functionality, infrastructure, and operations as the solutions evolve.

The team is seeking a hands-on leader to drive and organize several operational aspects of the platform:

DevSecOps/Technical Operations Manager

Responsibilities:

• Oversee the customer onboarding/provisioning process, including coordination across Insight teams, provisioning automation, runbook creation
• Organize technical writing efforts to create end-user documentation, installation runbooks, and helpdesk support runbooks
• Be the primary point of contact for level 2 support, coordinating efforts to investigate, prioritize, address, and escalate support issues
• Continue to evolve the monitoring of both cloud and edge components of the solution, including reporting, alerting rules, and integration with support systems
• Schedule maintenance of cloud infrastructure and edge devices
• Recommend and implement security best practices for device and cloud application security
• Plan releases of software across multiple customer environments, including publishing release notes

Qualifications

• 5-10 years of industry experience
• Breadth of knowledge across Microsoft Azure products & solutions
• Past experience managing an IT operations team, especially one including hybrid cloud components
• Understanding of Linux security best practices
• Experience defining InfoSec principles; experience pursuing a relevant InfoSec certification a plus
• Experience with scripting, specifically PowerShell, Azure CLI, bash shell
• Deep familiarity with Azure Application Insights/Azure Monitor, including logging, alerting, dashboarding
• Ability to troubleshoot, investigate issues, and identify common support scenarios for prescriptive runbook documentation or proactive monitoring
• Experience with ServiceNow or other standard ITSM tools
• Critical thinking, problem-solving, trouble shooting and decision-making skills
• Strong communication skills
• Desire to work in fast-paced, entrepreneurial setting
• High integrity, with a proactive, positive approach to work
• Education: BA/BS

We have created ateam-orientedenvironment withquality people, career advancement opportunities, great work/life balanceandan excellent compensationandbenefits package. Our people appreciate that they represent a brand that isinvested in growing local relationships while working globallyanddoing what is rightfor our co-workers and clients. We are high onsupporting each otherandhiring/developing the best technical professionalsin the industry.

These are some of the reasons why we are often selected as aBest Places to Work award winnerin the cities where we work.

Discover moreatinsight.com...or justAPPLY!

About Insight

At Insight Enterprises, Inc. we empower organizations to run smarter by defining, architecting, implementing, and managing Intelligent Technology Solutions.As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, ourteammateshelp clients innovate and optimize their operations to run smarter.

• Global provider of Intelligent Technology Solutions for organizations of all sizes
• Microsoft Global Partner of the Yearfor AI, IoT, Open Source Solutions, Mobile Apps, & Modern Desktop; Microsoft US Partner of the Year for DevOps
• Fortune Top 100Best Companies for Diversity
• Fortune Top 50Best Workplaces in Technology
• Winner of several "Best Places to Work" awards
• 30+ years in business, 11,000+ teammates worldwide, and $7.7 billion in revenue in 2019

Insight in the News!

• Microsoft Worldwide AI Partner of the Year, 2018
• Microsoft Worldwide Modern Desktop Partner of the Year, 2018
• Microsoft WorldwideOpen Source on AzurePartner of the Year, 2017

...and muchmore:

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

#LI-CS

The position (or opportunity) described above provides a summary of some the job duties required and what it would be like to work at Insight.

For a comprehensive list of physical demands and work environment for this position, read below link:

Posting Notes:Tempe||Arizona (US-AZ)||United States (US)||None|| None||Remote; US - Alpharetta, GA; US - Atlanta, GA; US - Austin, TX; US - Boston, MA; US - Charlotte, NC; US - Chicago, IL; US - Cincinnati, OH; US - Columbus, OH; US - Dallas, TX; US - Denver, CO; US - Indianapolis, IN; US - Minneapolis, MN; US - Nashville, TN; US - New York, NY; US - Philadelphia, PA; US - Phoenix, AZ; US - Plano, TX; US - Raleigh, NC; US - St. Louis, MO; US - Tampa, FL; US - Tempe, AZ; US - Washington, DC; US - Watertown,MA||