The Patient Care Imaging Assistant is responsible for assisting the Radiologists/Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist. Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to/from exam rooms, stocking supplies, patient history documentation, and scheduling continued care.

Job Relationships

Reports to the Advanced Imaging Operations Manager

Principal Responsibilities

• To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure:
  • Prepares scanning rooms for patient exams, including cleaning, disinfects and/or sterilizing coils and equipment, stocking supplies. Maintains departmental logs assuring adherence to DMG Safety/OSHA cleaning standards.
  • Escorts patients to/from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms.
  • Communicates pending pre-certification information issues with technologists and Radiology management.
  • Collect information from labs and surgery/implant reports
  • Based on need and direction, provides patients with after exam instruction and exam media.
  • Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services.
• Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation.
• Places EKG leads for certain cardiac related exams.
• May assist with setting up coils or phantom handling.
• Carries out CPR in patient emergent situations.
• Practice safe blood and body fluid management.
• Complete order process in Radiology Information System.
• Able to function efficiently using PACS, RIS, and IDX (including chart tracking).
• Use the Electronic Health Record to gather patient history for technologist.
• Provides appointment reminder calls to Radiology patients.
• Use of computers and telephone required.
• Demonstrate professional behavior with patients and employees.
• Maintain positive attitude in working to achieve department goals.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• High School graduate or GED required. One-year training in medical office; recent ambulatory care experience preferred.

Licenses/Certificates

* Current CPR per American Heart Association guidelines required within 30 days of hire.

Knowledge, Skills and Abilities

• Must maintain professional behavior.
• Must be able to adjust to various personalities.
• Must have the ability to control emotions and maintain composure under stress, using tact and good judgment.
• Must be able to practice safe blood and body fluid management, and transfer patients.
• Must be able to multi-task in a fast-paced environment.
• Must possess manual dexterity to use keyboard and handle equipment appliances.
• Must be capable of pushing, pulling, stooping, bending, lifting and twisting.
• Must be able to work with arms above head.
• Must be able to wear lead apron for long periods of time.
• Must be able to walk and/or stand for long periods of time.
• Excellent organizational skills.
• Computer skills.

Working Environment

• Occasional heavy lifting required.
• Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas.
• Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials.
• Travel to other sites may be required.

PHI/Privacy Level

HIPAA1