We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

RESPONSIBILITIES

This position requires regular attendance and promptness. The applicant must exercise a high level of diplomatic skill in dealing with both the Company's customers and inter-company personnel when gathering and communicating required data.

* Maintains and enters all sales order information in the Company computer system and develops, compiles, and maintains data on customer related issues in PC software applications

* Provides customers with requested information through both verbal and written communication

* Process and distributes daily production reports to management and supervisory personnel

* Selects the product and processes the necessary paperwork to initiate daily shipments based on the customers requested delivery requests

* Records distribution center complaints and follows ups to assure corrective action is implemented

* Expedites all inter-company functions to assure timely shipment of product

* Assists in the development of production schedules for specific product lines

* Prepares a variety of month-end reports for management distribution

* Support and participation in the Company's management and quality system including continuous improvement efforts

* Supports the Materials Department personnel in data collection, analysis, expediting, and reporting as required

* Assists with annual physical inventory

* Supports and implements the Environmental policy as it pertains to work activities

* Performs other duties as required or assigned which are reasonably within the scope of the activities enumerated above

Skills and Experience

* Minimum 1-2 years of previous customer service experience with a demonstrated ability to deal with customers

* Strong PC skills with proficiency in Microsoft Office, Word, Excel and Access

* Excellent written and verbal communication skills

* Pleasant telephone etiquette and interpersonal skills

* Familiarity with alpha/numeric keyboard

Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.