Position Summary:
Supervises and coordinates the activities of nursing personnel and engages in a variety of activities in various units of the hospital through the interpretation of hospital policies and procedures for unit managers and staff. Participates in the investigation and preparation of reports relative to Continuous Quality Improvement, nursing care, safety training, and personnel performance. Is responsible for the management and official operation of the hospital in the absence of Administration. Is responsible to the Nurse Manager of the Nursing Coordinators.

Qualifications:
EDUCATIONAL REQUIREMENTS
Associate's Degree in Nursing

CERTIFICATION & LICENSURE REQUIREMENTS
Registered Professional Nurse (RN) License Illinois upon hire and

EXPERIENCE REQUIREMENTS
Two (2) years of nursing experience in a clinic or hospital setting. General clinical skills and knowledge in all nursing areas. Demonstrate competence in management and leadership.

ADDITIONAL REQUIREMENTS

• Nonviolent Crisis Intervention training required. NRP and ECRN preferred.

SKILLS AND KNOWLEDGE
Demonstrates leadership and organizational skills with the ability to communicate effectively and collaboratively with others. Ability to multitask and prioritize is required. Ability to plan, direct, implement, and evaluate nursing care delivered to patients.

Essential Functions:

• Coordinates daily nursing activities of Patient Care unit.
• Resolves work related issues, or assists employees in solving work related issues, confers with supervisor or manager to resolve more complex situations.
• Assists in development and review of department policies, procedures, standing orders, and competencies.
• Assists in developing and implements current and new office processes within the department.
• Assists staff in solving work related issues as needed. Is prepared with shift coverage options in case of unscheduled absence of off hours shift.
• Assists with the orientation, continuing education, and the development of competencies for new and current staff.
• Completes audits that directly impact practice, and then send follow up e-mails for immediate feedback and if possible face-to-face education.
• Completes required monthly reports and any required training on time and ensures staff are compliant with all training.
• In absence of manager and supervisors responds to customer service issues with patients, families, MD and all other staff.
• Provides input for various personnel actions including but not limited to hiring, performance appraisals, and promotions; make work assignments and review and edit work of junior personnel.
• Resolves work related issues, or assists employees in solving work related issues.
• Thoroughly investigates occurrences involving patients, visitors, physicians, and/or employees and follows through the action as appropriate. Documents information.
• Reviews staffing patterns, census, and acuity of nursing units to see that staffing is consistent with the patient needs; adjusts staffing to meet dynamic needs and makes rounds to observe daily staffing balance.