Division Name: Academic Affairs
Department: Conference Services

The role of Program Coordinator for Public Service Programs is to promote the University as a site for meetings and conferences. The position develops, plans, organizes, and implements the promotion of University services and facilities, which include promotion of conference management services, meeting, housing, catering, dining, and related facilities and services to clients involved in educational pursuits and partnerships. This position also develops innovative conferencing programs to promote Illinois State University faculty expertise in developing marketable meetings and conferences and implements Conference Services marketing/action plan and programs.

University Benefit Highlights:

• Health, dental, vision, and life insurance
• Tuition waiver benefits are available to staff as well as their eligible dependents.
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid vacation and sick time
• Retirement and supplemental retirement
• For more University Benefit information:
• Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here

$40,000 - $50,000 annual, combined with an excellent benefits package

1. Bachelor's or equivalent degree in a field related to the position conferred prior to start date.
2. Two (2) years of previous sales and/or marketing experience, preferred in conference/meeting planning and development.
3. Hotel, convention bureau, catering, sales, event or meeting planning experience or equivalent skills as obtained through professional training programs.
4. Demonstrated experience in marketing programs and services, as well as conceptualizing, planning, coordinating, and evaluating programs, services, and events.
5. Demonstrated experience in developing conference budgets and tracking expenses.
6. Excellent communications skills (verbal and written) with experience in interpreting policies and procedures.
7. Ability to establish and maintain cooperative working relationships.
8. Demonstrated organizational and analytical problem-solving skills.
9. Ability to manage multiple priorities and proactively handle quickly changing priorities.
10. Experience in data management, spreadsheet and registration software, especially Microsoft Word, Excel, Access, PowerPoint, and the ability to understand complex online systems.

Core Hours: 8:00am-4:30pm Monday through Friday; some evening and weekend hours are required

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Distinguish colors on a monitor.
4. Move about in various locations on and off campus as needed to complete day-to-day work.

May 2024

Resume
Cover Letter

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver's license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Kira Shelton
Human Resources

(309) 438-2120

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at .