Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting Salary is $55,029.65 ($27.31/hr) - $79,230.63 annually, ($39.32/hr). Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for:

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellnessand mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accidental and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Where you'll work:
This position is located in Peoria/Galesburg, IL
*Competitive candidates MUST reside within this zip code territory.

Acceptable zip codes:

61447 61450 62334 62354 61425 61437 61478 62330 61454 62358 61418 62313 61416 61490 61603 61606 61448 61459 61615 61466 61467 61470 61419 61611 61401 61604 61610 61410 61415 61430 61435 61436 61485 61475 61442 61453 61462 61480 62326 62341 62374 61420 61440 61455 61469 61486 62321 61438 61417 61460 61471 61473 61476 61439 61465 61472 61488 61412 61413 61414 61434 61449 61428 61474 61550 61616 61607 61614 61423 61605 61411 61422

Key Responsibilities:

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaboarte with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• May occasionally require interacting with who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and processionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within authorized limits, considering policy provisions, industry standards, and company guidelines
• Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel to assist in other territories
• Hours of operat are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Candidates may be asked to work outside of their assigned territory as business needs dictate
  
  

• Bachelor's degree in a related field is preferred or equivalent work experience
• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
• Strong knowledge of property insurance policies, coverage, and claim handling practices
• Demonstrated knowledge of both residential and commercial building construction
• Familiarity with local regulation and compliance requirements in California
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
• Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
• Proven ability to assess damages, estimate repair costs, and negotiate settlements
• Detail-oriented with strong organizational and analytical skills
• Proficient in using claims management software and other relevant tools

Physical Requirements:

• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• A valid driver's license is required

Preferred Skills:

• Experience in handling complex or high-value claims
• Construction background
• Water mitigation inspection
• Xactimate, XactContents

Employee must succesfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s). State Farm recently implemented new pre-employment assessments. Candidate that have previously taken an assessment may be asked to participate in additonal testing.

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