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PQM Manager
Monee, IL
Job Description
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Performance & Quality Maintenance (PQM) Manager will own the PQM program as part of the Reliability team. This position will leverage leadership skills and technical knowledge to lead a team of PQM technicians. The program goal is to improve equipment reliability and uptime for the network. The PQM team executes quality assurance processes to improve the overall quality of our predictive and preventative maintenance program. This position will work with their team to develop program structure and standard work that will govern PQM execution and deliver high quality results to the network. This position will leverage data to develop and continuously improve PQM team strategy and areas of focus. This position will be responsible for the development and cross-training of the team and serve as a mentor for onsite maintenance leadership teams throughout the network. This position will report under the Reliability and Continuous Improvement central team.
Responsibilities will include:
Model safety standards and maintain an environment always focused on safety.
Lead, train, and support PQM team members to develop individuals' skills and expand team capabilities.
Ownership of scheduling and tracking PQM work execution.
Champion the removal of barriers for the PQM technician team.
Oversee onsite critical equipment audits and PMs performed by the team.
Develop program metrics and KPIs to measure the effectiveness of the PQM program.
Develop PQM team standard work and mechanisms to drive continuous improvement of those processes.
Develop an own mechanism for audit follow-up tracking to drive network accountability.
Handle multiple projects and daily activities, meeting deadlines, and develop plans on how to accomplish program goals.
Use audit findings and trends to improve preventive, predictive and condition-based maintenance programs for the network.
Lead network corrective action and continuous improvement projects that are identified during audits.
Maintain a client-centric relationship with onsite maintenance teams and operational stakeholders.
Provide thorough feedback to enhance individual performance, provide team members with written performance appraisals including discipline and up to termination.
Display energetic, self-motivated and customer-centric behaviors consistently.
Travel as required to support network needs.
Basic Qualifications
Bachelor's degree from an accredited university
Prior leadership experience in maintenance, quality or engineering management
Proficiency in MS Office programs and data analytics
Flexibility to work various shifts and alternative work schedules as needed.
Ability to travel up to 70%
Ability to work independently
Ability to communicate effectively, (written and verbally) with peers, management, and senior leadership
Must be authorized to work within the hiring country without requiring company sponsorship now or in the future.
PREFERRED QUALIFICATIONS
Bachelor's degree in Electrical Engineering, Mechanical Engineering
Experience performing maintenance on industrial machinery, electrical systems, and electronic controls.
Proficient in use of computerized maintenance management systems (CMMS) programs.
Experience in project/program management.
Ability to read and understand blueprints and electrical schematics.
PHYSICAL DEMANDS
Requires the ability to stand for prolonged periods and walk extensively throughout the facilities.
Requires repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking.
Requires lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 49 pounds.
Requires dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation).
Working conditions may include working at elevated heights, small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Performance & Quality Maintenance (PQM) Manager will own the PQM program as part of the Reliability team. This position will leverage leadership skills and technical knowledge to lead a team of PQM technicians. The program goal is to improve equipment reliability and uptime for the network. The PQM team executes quality assurance processes to improve the overall quality of our predictive and preventative maintenance program. This position will work with their team to develop program structure and standard work that will govern PQM execution and deliver high quality results to the network. This position will leverage data to develop and continuously improve PQM team strategy and areas of focus. This position will be responsible for the development and cross-training of the team and serve as a mentor for onsite maintenance leadership teams throughout the network. This position will report under the Reliability and Continuous Improvement central team.
Responsibilities will include:
Model safety standards and maintain an environment always focused on safety.
Lead, train, and support PQM team members to develop individuals' skills and expand team capabilities.
Ownership of scheduling and tracking PQM work execution.
Champion the removal of barriers for the PQM technician team.
Oversee onsite critical equipment audits and PMs performed by the team.
Develop program metrics and KPIs to measure the effectiveness of the PQM program.
Develop PQM team standard work and mechanisms to drive continuous improvement of those processes.
Develop an own mechanism for audit follow-up tracking to drive network accountability.
Handle multiple projects and daily activities, meeting deadlines, and develop plans on how to accomplish program goals.
Use audit findings and trends to improve preventive, predictive and condition-based maintenance programs for the network.
Lead network corrective action and continuous improvement projects that are identified during audits.
Maintain a client-centric relationship with onsite maintenance teams and operational stakeholders.
Provide thorough feedback to enhance individual performance, provide team members with written performance appraisals including discipline and up to termination.
Display energetic, self-motivated and customer-centric behaviors consistently.
Travel as required to support network needs.
Basic Qualifications
Bachelor's degree from an accredited university
Prior leadership experience in maintenance, quality or engineering management
Proficiency in MS Office programs and data analytics
Flexibility to work various shifts and alternative work schedules as needed.
Ability to travel up to 70%
Ability to work independently
Ability to communicate effectively, (written and verbally) with peers, management, and senior leadership
Must be authorized to work within the hiring country without requiring company sponsorship now or in the future.
PREFERRED QUALIFICATIONS
Bachelor's degree in Electrical Engineering, Mechanical Engineering
Experience performing maintenance on industrial machinery, electrical systems, and electronic controls.
Proficient in use of computerized maintenance management systems (CMMS) programs.
Experience in project/program management.
Ability to read and understand blueprints and electrical schematics.
PHYSICAL DEMANDS
Requires the ability to stand for prolonged periods and walk extensively throughout the facilities.
Requires repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking.
Requires lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 49 pounds.
Requires dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation).
Working conditions may include working at elevated heights, small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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