Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
As part of Komatsu's North American Smart Quarry team under the Product, Service & Solutions organization, the Digital Solutions Associatewill have responsibilities to support the commercialization and delivery of jobsite enhancing hardware and product solutions. This position will be focused on solution development, to drive success of Komatsu's strategic Smart Quarry initiatives. This individual should be capable of independently performing customer demos, jobsite studies / evaluations, and other activities aimed at increasing knowledge and confidence of our customers, their challenges and Komatsu's entire portfolio of solutions.
The individual must be able to work through large data sets to find value, meaning and present their findings in an effective way.
This is a Chicago based office position with moderate travel (up to 30%) for collaboration with end use customers, distribution, key technology partners, and other Komatsu teams.
The Digital Solutions Associate will have responsibilities across Komatsu's North America region as follows:
ANALYSIS: Interpretation of customer data (video, GPS, topo, etc) gathered during site visits.
PRODUCT MANAGEMENT: Support the drive for continued development of core products related to jobsite enhancing technologies. This includes:
PRODUCT MANAGEMENT: Collect voice of customer related to digital solutions and support.
DIGTAL COMPETENCY: Develop / maintain competency is associated targeted software applications such as:
SUPPORT: Support users with the use of Digital Solutions and tools
AMBITION: Results driven to aggressively pursue goals, enacting real change within the Komatsu organization and at the customer jobsite.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.