Position Summary:
The Patient Care Specialist coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, cash management, charge posting, and patient appointment scheduling. This employee also maintains department patient care supplies, ensures timely flow of patients, and assists physicians, advance practice providers, medical students, and nurses to provide optimal care to patients and families. The Patient Care Specialist will also participate and assist with maintenance and upkeep on the Mobile Health Clinic vehicle. Conveys a positive image and provides information to ensure patient's needs are met.
Qualifications:
EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED
CERTIFICATION & LICENSURE REQUIREMENTS
Emergency Medical Tech (EMT) License Illinois upon hire or Certified Medical Assistant (CMA) from the following certification bodies: National Health Career Association (NHA), National Association for Health Professionals (NAHP), American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), American Allied Health (AAH) or The American Registry of Medical Assistants (ARMA). upon hire or Registered Medical Assistant (RMA) from the following certification bodies: National Health Career Association (NHA), National Association for Health Professionals (NAHP), American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), American Allied Health (AAH) or The American Registry of Medical Assistants (ARMA). upon hire and Driver's License upon hire and CDL Driver's License within 4 months and CDL Air Brake Endorsement within 4 months and Medical Examiner's Certification within 4 months.
EXPERIENCE REQUIREMENTS
Previous public contact position, basic computer skills, and experience using fax machine, copier and other general office equipment. Other experience will be taken into consideration.
ADDITIONAL REQUIREMENTS
Essential Functions:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.