Personal Banker I/II Job Opening at First Midwest Bank in Mokena, IL

POSITION SUMMARY: This level is an entry-level position and employees are expected to progress to a Personal Banker II within twelve to eighteen months.

Interact with the consumer market to achieve new customers, expand relationships with existing customers.

DUTIES/RESPONSIBILITIES:

• Interact with the consumer market to achieve new customers, expand relationships with existing customers
• Sell, open and maintain all retail products and services of FMB and cross sell other FMB services to both new and existing clients
• Achieve branch and personal goals as determined by the Branch Manager
• Maintain thorough knowledge of all bank services and products including pricing, bank policies and government regulations
• Provide professional quality service and react appropriately to solve customer problems to ensure that resolutions and follow-ups are completed in a timely and accurate manner
• Make referrals to appropriate specialist including commercial, small business, investments, mortgage and trust
• Participate in branch activities including community events
• Assist in creating value for FMB clients through needs based selling
• Participate in all required training sessions for compliance
• Maintain adequate controls to ensure compliance with consumer protection regulations in a defined area of responsibility
• Implement bank-directed policy and changes relating to regulatory amendments
• Maintain a system of orderly follow-up by mail and telephone with new and existing customers to generate additional business
• Assist in the consumer loan process
• Assist the Branch Manager with efficient operation of the branch including reporting and audit items

*A minimum of one year of personal banking experience for Personal Banker II.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. This position requires regulatory compliance including finger printing and a background check.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS:

• College degree or commensurate experience in retail banking or sales required
• Excellent communication/interpersonal/organizational skills necessary
• Prior experience in routinely making decisions required
• Proficiency with PC required
• Minimum 6 months of retail sales experience required, prior banking experience strongly preferred

Branch Hours: Monday-Friday 7:00AM-7:00PM Saturday 7:00AM-1:00PM