Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advic

The Universal Banker is responsible for making referrals and selling all bank products and services to customers and non customers in a needs based manner to fully meet all their financial needs. In addition, efficiently process daily transactions for customers while providing excellent customer service. Duties & Responsibilities Identify customers' and non customers' fin

The Teller is responsible for making referrals of all bank products and services and for efficiently processing daily transactions for customers while providing excellent customer service. Duties & Responsibilities Perform basic teller transactions. Make referrals to Bankers. Balance cash drawer on a daily basis. Scan work for image branch capture. Other duties as assigne

Relationship Banker Job Locations US IL Tinley Park Category/Function Retail Banking Center Position Type Regular Full Time Requisition ID 2024 14669 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted pa

Service Manage customer experience, ensuring satisfactory service standards and appropriate resolutions are achieved. Assist in customer issue resolution in person or via phone. This includes performing research, reviewing transactions, and redirecting customers to appropriate resources when necessary. Collaborate with internal business units to ensure a cohesive customer

Responsible for accurately and efficiently processing financial transactions between customers and the Bank according to established policies and procedures. Provides quality customer service while handling routine customer inquiries and problems. Understands and promotes Bank products and services and refers customers to other departments as appropriate. Schedule may inc

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Banking Service Technician to join our amazing culture. In this role, you will service and support existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. As a Banking Service Technician, you are a part of a dynamic team t

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

An intermediate level position, which can be attained by an individual proficient in every aspect of the Teller Department. Is cross trained to perform backroom teller functions, and vault teller functions at branches. Must be able to handle customers effectively and efficiently and with minimal supervision from the Branch Operations Manager. Essential Duties and Responsi

An intermediate level position which can be attained by an individual proficient in every aspect of the Teller Department. Is cross trained to perform backroom teller functions, and vault teller functions at branches. Must be able to handle customers effectively and efficiently and with minimal supervision from the Branch Operations Manager Essential Duties and Responsibi

Customer Service Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can do attitude, and willingness to help at all times. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a

Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that fost

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com