Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

Relationship Banker Little Village Bilingual Spanish Preferred Job Locations US IL Chicago Category/Function Retail Banking Center Position Type Regular Full Time Requisition ID 2024 14684 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in th

Responsible for accurately and efficiently processing financial transactions between customers and the Bank according to established policies and procedures. Provides quality customer service while handling routine customer inquiries and problems. Understands and promotes Bank products and services and refers customers to other departments as appropriate. Schedule may inc

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Analyze customer utilization of products and services to identify potential product sales opportunities and referrals Initiate contact with existing and prospective customers to outline relevant products and services, pending sales referrals, product changes, and new product information Issue debit cards, Gift/Ace cards and explain operation to customers Quick rate CD's F

With experience gained from thousands of transactions, our teams provide insightful analysis, thorough plans, and impactful execution before and after the deal closes. Riveron delivers solutions throughout the transaction lifecycle, allowing us to partner at a much deeper level to maximize long term value. A comprehensive understanding of the financial data and operationa

Perform basic teller transactions. Make referrals to Bankers. Balance cash drawer on a daily basis. Scan work for image branch capture. Other duties as assigned by Branch Management. Education Eventual procurement of High School diploma Requires knowledge of Microsoft Office Qualifications Knowledge of Strong sales and customer service skills Strong oral and written commu

Service Manage customer experience, ensuring satisfactory service standards and appropriate resolutions are achieved. Assist in customer issue resolution in person or via phone. This includes performing research, reviewing transactions, and redirecting customers to appropriate resources when necessary. Collaborate with internal business units to ensure a cohesive customer

Identify customers' and non customers' financial needs and sell all appropriate products and services. Service customer accounts as needed and proactively communicate with customers to ensure their financial needs are met. Identify needs based opportunities and make sales referrals to all areas of the corporation to meet customers' financial needs. Perform basic teller tr

Service Manage customer experience, ensuring satisfactory service standards and appropriate resolutions are achieved. Assist in customer issue resolution in person or via phone. This includes performing research, reviewing transactions, and redirecting customers to appropriate resources when necessary. Collaborate with internal business units to ensure a cohesive customer

and Duties Process purchase orders, price quotations, order statuses, and returns for customers via phone and ticket based queue system. Proactive communication via phone and email with customers and product specialists to enable a seamless order process. Follow up on existing customer and product specialist's requests through completion. Assisting in identifying and remed

Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment Assist customers with inquiries regarding their balances, statements, general information, etc. Ensure all customers have been fully assisted Use integrated teller and customer data base software to verify customer information and answer questions they may have about their ac

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Perform basic teller transactions. Make referrals to Bankers. Balance cash drawer on a daily basis. Scan work for image branch capture. Other duties as assigned by Branch Management. Education Eventual procurement of High School diploma Requires knowledge of Microsoft Office Qualifications Knowledge of Strong sales and customer service skills Strong oral and written commu