Firestone Complete Auto Care Career Opportunities
Company:Firestone Complete Auto CareCompany Website  Location(s):ILMap Location
Phone:(800) 367-3872Industry:Service IndustrySize:500 or more |
Company Overview
“One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of associates.”
About BFS Retail & Commercial Operations, LLC Harvey S. Firestone (1868-1938) founded The Firestone Tire & Rubber Company in Akron, Ohio, in August 1900, and started marketing solid rubber tires for carriage wheels. Firestone joined the retail store arena offering basic car service and tire sales in the mid-1920s when the original Firestone Service Centers were opened. Bridgestone Corporation, founded in 1931 in Kurume, Japan, purchased Firestone in 1988, transforming the company into the world’s largest manufacturer of tires and other rubber products. Bridgestone and Firestone operations in the Americas were consolidated in 1990 as Bridgestone/Firestone, Inc. In July 2003, BFRC combined GCR Truck Tire Centers and C&F Tire Centers to build a stronger commercial tire and service organization under the name BFRC Commercial Tire Group. This new entity consists of 192 store locations and 29 manufacturing locations in the United States and Canada. Today, BFS Retail & Commercial Operations, LLC and its subsidiaries employ approximately 22,000 associates in North America. BFRC consists of more than 2,200 company-owned consumer and commercial stores in the United States and Canada as well as the company’s own credit card operations. The store channels include Firestone Complete Auto Care, Morgan Tire / Tires Plus, and GCR Truck Tire Centers. Today BFRC operates the largest number of company-owned full-line automotive retail generalist stores in the world. For further information, please visit our Web site at www.firestonecompleteautocare.com. The retail brand message “A Promise to Care,” and the retail tag line, “The Experience You Want” results in powerful messages to our teammates and customers. It is more than words; our actions support our promises. To consistently deliver on our promises to care for customers requires Teammates receive equally meaningful promises. In this business, “care,” “experience,” and “promise” must come together for teammates so the overall business goal of growing “customer loyalty” is achieved. The following outline positions our employment brand with our retail brand; Employment Brand is: Where your Career experience includes our Promise to Care Retail Brand is: Promise to Care Honoring our promises to teammates creates the teammate loyalty that ultimately drives customer loyalty. This is “The Experience You Want” as a teammate and as a customer. The Benefits You Want. We care about the well-being of all our teammates. One way we show it is by offering the industry’s most extensive range of standard and optional benefit plans, which include more than 26 benefits and privileges: |