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About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We are looking for a Manager/Senior Manager to support and drive change for Service Cloud in our Pricing and Packaging Strategy team. The role will involve investigating and evaluating pricing and packaging strategies to take advantage of market opportunities to accelerate Salesforce growth. The role is a unique opportunity to develop cross-functional, and cross-product expertise in Pricing and Packaging Strategy while getting exposure to a variety of high priority products and market expansion initiatives. The Manager/Senior Manager will collaborate with leaders in our product and marketing organizations to help craft new business models, define strategies for new offerings, optimize packaging & pricing for existing offers, and drive overall monetization.
Responsibilities:
Develop and optimize long term pricing and packaging strategies for Salesforce working across a number of teams including Product Management, Product Marketing, Go To Market, Sales and Deal Desk
Make informed data-driven recommendations using structured problem solving frameworks (i.e. create hypotheses, analyze data, validate hypotheses, make recommendation)
Proactively identify opportunities to enhance our existing portfolio combining market, competitive, customer and stakeholder research
Clearly communicate pricing concepts and recommendations to Senior level leadership; work with cross-functional teams to operationalize recommendations
Basic Qualifications:
Required
5+ years of working experience
Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making using both quantitative and qualitative research
Intellectually curious, creative strategic business thinker who loves to tackle complex challenges
Excellent communication skills, including written and verbal; Capable of communicating complex concepts clearly and credibly; effective storyteller
Can influence and set direction with senior leadership; comfortable working with all levels of leaders
Can handle multiple projects at once, prioritizing workloads to meet competing deadlines and complex stakeholders dynamics
Thrives in high-growth, performance focused environments with frequent change
Design & lead qualitative and quantitative sales and customer research to test pricing & packaging strategy hypotheses
Advanced skills in Excel and PowerPoint; Tableau experience a plus
Bachelor's degree
Preferred
2+ years of SaaS Pricing Strategy experience
2+ years of software technology company experience
Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience
MBA preferred
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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $132,800 to $225,500.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.